All Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. How to perform a license activation — XProtect VMS products Number of Views 5,08K Online and Offline License Activation fails with XProtect error: 'Could not obtain a new license. KB 14767: Milestone Migration Assistant Tool — FAQ. Support Supported Devices; Milestone SupportWhen you want to activate the rule again, select the rule, select the Activate check box. 2. For basic information about the different XProtect licenses, see Licenses (explained). Activate your licenses 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchivioUnderstand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Setupthedeployment 3. Professional tools to power your ideas. Connect on-premises clients to XProtect on AWS. Available functionality depends on the system you are using. In Windows 10: Control panel → Programs. 36. Installations is new - Server 2019 + express+ 2022. KB 14767: Milestone Migration Assistant Tool — FAQ. With comprehensive best-in-class video technology solutions, the market's increasing demand. Add or modify XProtect VMS extensions and plug-ins Benefits of enabling automatic license activation. Browse and load your . Upgrade to a newer version of an XProtect VMS product, including service releases. Milestone Mobile XProtect Professional client modules XProtect Smart Client Dedicated task-oriented tabs for the Sequence Explorer and Alarm Manager in addition to theHello, we recently installed XProtect Professional+ 2023 R2 at a client's site, and I've reached the stage where I'm confi… Number of Views 13 Our client developped with SDK is working in desktop application but if I generate a dll library and using it in another a…How to set up a Paxton integration with Milestone XProtect. Enabling hardware acceleration Hardware acceleration (explained) Hardware acceleration improves the decoding capability and performance of the computer running XProtect Smart Client. to end the activation process. XProtect DLNA Server. This will include all its slave servers and also the master server itself. Milestone XProtect Essential+ 2018R2 includes SQL Express 2016. You can also assign licenses to your customers, combine licenses into custom license groups, and create test licenses. Milestone Care Plus also offers. You can scale your system up or down, add unlimited storage, and provide disaster recovery for you VMS seamlessly. 3. Warning: This will remove all SQL databases, including any used by XProtect and other applications! Next, we'll delete all Milestone related folders and registry keys (you can use a freeware. XProtect Download Manager. Before you activate your licenses, you must add the Software License Code (SLC) to your Software. Fixes included in the Milestone XProtect Management Server 2017 R3 patch installer are documented below: ### Fixed: - Remoting vulnerability - ICP: Occasionally user-defined events get lost - When Professional VMS is offline, Smart. About Milestone SystemsWhen you attempt to add a license file with the code 1D5. Milestone recommends that you activate your licenses before you make the final adjustments to your devices' setup. Exception code: 0xc0000374. 1. Milestone recommends that you enable automatic license activation. Install and upgrade. 1 software license, I had to format the PC. In such cases, notes in the top of the relevant topic indicate that you may. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. Register software license codes on Milestone Customer Dashboard Intended for Milestone partners and resellers, Milestone Customer Dashboard is a free, easy-to-use tool for managing information about Milestone software licenses and installations. The page enables you to perform the following actions: • Activate XProtect licenses to ensure the system works properly • Add one or multiple Software License Codes (SLC) to a Milestone account, allowing you to License activation (explained) - XProtect VMS products | Milestone Documentation 2023 R3. (The Milestone Online Services. On the Video Push screen, tap . CCure 9000 Video Push. Installer. Click "Browse" and load your . Basically, the device count consists of all devices on all activated sites. Automatic, "hands-free" video loop activation: Ideal for Smart Walls and "heads-up" displays. A secure SSL session is established to the IP of the above address at port 443, over which. If low image quality is consistent on multiple locations where the download speed of the XProtect Mobile client’s network is good, the problem might be solved by upgrading the upload speed of your home. 3. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. A software license file named after your SLC (Software License Code) and with the . If you are installing XProtect Essential+, you can run the system with eight device licenses for free. 3. Register software license codes on Milestone Customer Dashboard When you purchase an XProtect VMS product, you receive an email that includes a software license code (SLC) and a software license file (. Import your Licence Request file (. Seamless setup with Husky Assistant. License activation. License activation (both online and offline) fails for no apparent reason. Click Finish to end the activation process. Determine which version of XProtect VMS software the license is issued for and get the correct version of the software: Go to Milestone Software Registration Service Center: Log in to your account in by clicking Software Registration in the lower right area; Select the SLC in question (or click the link in the top right to add. The software license file is only imported and changed but not activated. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. Milestone XProtect's core processes also require the following ports to be open. Restart the LPR Server service. pqz, . bg and registration was successful. Click "Browse" and load your . After you upgrade a license, Milestone Customer Dashboard provides you with an upgraded software license (. In XProtect Management Client. The CC9-MSTVID+ license SKU will vary based on the size of the access control system (number of doors). License information overview. Then, click the Export button and save the . API Gateway features. See Register Software License Code. 1. Then, click the Export button and save the . All is fine but cannot see smart client profiles in management console. Roles with appropriate permissions must be defined through the Management Client. You can activate your licenses online or offline:Restrict physical access to any computer running XProtect Smart Client. When done, activate your devices before the end of the Grace Period (30 days). KB 50201: XProtect Smart Client 2022 R3 cumulative patch; Others. SUPPORT License Chat. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. License activation (explained) - XProtect produkty VMS | Milestone Documentation 2023 R3. - For the full list of fixes, check the Release Notes (TXT file) included together with the patch installers. Smart Client 2020 R1 and later — scripting in HTML. This adds a second stream to the list. At the very button click "Activate License Manually. Solution: From the tray icon, make sure your that your recording server is running and verify that you can view live video in XProtect Smart Client. 13,33K. Only when you upgrade (see Change the Software License Code) to a more advanced XProtect product, the rest of this topic and the other licensing. Add or modify XProtect VMS extensions and plug-ins. the user cannot see the alarm in the alarm list in XProtect Smart Client. Solution #2. In the Name column, edit the name of the stream. 3. 2. 1a) - 2017 R3 (11. Answer. Go to License Information tab and you will see that there is no license information there. However, standard Milestone practices recommend that the license should be activated upon each hardware update, in order to maintain an up. Add or modify XProtect VMS extensions and plug-ins. About automatic license activation. Easy license activation. If you have a Milestone Care Plus subscription, you also have access to free updates to your current XProtect VMS product and can upgrade to more advanced XProtect VMS products at an advantageous price. lrq). lic file) from the purchase order or from my Milestone portal; See the below articles for further steps; If the issue persists, use the License Chat or contact Support directly (Do not share license details here)Milestone Software Manager. The process takes place: On the My Milestone portal. lrq) using the ‘Upload Licence Request’ option. 5 features has been removed. In Milestone Customer Dashboard Option #1. KB 28001: XProtect Smart Client 2020 R3 cumulative patch; Others. If you do not activate your licenses before. idx - File types present in both XProtect Enterprise and Corporate: . If you do not have administrator rights in My Milestone, but you believe you should, contactHere, you can change the number <client>60</client> and so extend the timeout period. インシデントが発生しても、XProtectによりユーザーは数時間の映像を圧縮、フィルターすることで、問題を迅速に解決できます。. You can do an online or offline activation. Article Number: 000035300 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11I migrate from Express to Express+. If you want the opposite effect you can reduce the number instead. CATEGORIES. plug-in and analytic events, for example, access control or license plate recognition. Add Milestone Interconnect™ sites. The credentials are saved in a file on the management server. A state can only be triggered by an event and can go either high or low. 1a), 2017 R2 (11. Copy your software license (. However I failed to login with my milestone account. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communication Option #1. Latest Alarm Plug-in features include: Looping "before-and-after" video: Shows most recent XProtect alarm, displaying video as it occurred. Your Milestone Husky unit is shipped with XProtect video management software pre-loaded,. If you have not yet purchased a license, get a license. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. For detailed information on how to configure your XProtect VMS to run in FIPS 140-2 compliant mode, see the FIPS 140-2 compliance section in the hardening guide. Get technical assistance for Milestone products Presales Support. Once you select the web page and save it, this is how it will appear in the Smart Client: You can keep track of all licenses that share the same software license file both on this site and on all other sites, your Milestone Care subscriptions and decide how you want to activate your licenses. Possible states are: Connected: An initial state. In XProtect Management Client. Program Files (x86)MilestoneXProtect RecordingServerDriversNativeDrivers 3) Make a copy of the following files and back them up or rename them to ". Chat is available 24/5 for software activation issues Technical Support / Care Portals. Automatic license activation: Automatic online or offline activation with a 30-day. ("XProtect Essential+ product activation"). 3a) Article Details. Go back to your Management Application. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. See Register Software License Code. 0a does not function as expected after using PTZ commands. Refer to the individual product specification sheets for a complete listing of all features for a given XProtect product. Milestone. Administrator. The XProtect video management system needs to send video to the XProtect Mobile client and is limited by your connection’s upload speed. 0 Administrator's Manual 13 Introductions Introductions Product overview XProtect Corporate XProtect Corporate is a fully distributed solution, designed for large multi-site and multiple server installations requiring 24/7 surveillance, with support for devices from different vendors. Mobile server. Designing and deploying hardware infrastructure for your VMS can be time-consuming and costly. Warning:. Important: If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific product/version. Pre-loaded with XProtect. The serial number received from the camera is wrapped up in XML, and the driver does not parse the XML data correctly. Depending on whether. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. " Select "Offline" and then "Import license for activation". After you deploy, you are ready to add the software license (. - File types present in XProtect Enterprise (all old E-code products; now this line of products is called XProtect Professional VMS): . XProtect VMS to ensure compatibility with XProtect VMS Products as well as the features they offer. Download and apply the hotfix following the. Now I can not activate license . Other hotfixes and FAQs related to the XProtect 2020 R1 release Smart Client. Generate key pairs required for deploying XProtect on AWS. 6. On the left-hand menu, go to "License Information". AXIS A1001 Network Door Controller. June 2023 at 10. One license file is associated to each unique Milestone XProtect Software License Code (SLC) used with the integrated XProtect VMS. Close the XProtect Management Application. Answer. This documentation covers the following products: XProtect® Professional. Milestone Systems announces its latest product update, XProtect 2023 R2, a software upgrade designed to meet the evolving demands of Video Management Software (VMS) users. (or server manager) and uninstall IIS and Windows Process Activation (WPA) Reboot the PC/Server, go back, and reinstall only WPA; Run Milestone Xprotect installer again. Unable to start the service Milestone XProtect Management Server. pic, . License information overview. If you have saved your user credentials, the server screen displays. Related Articles. It is provided AS IS and with NO. Easy license activation. Cameras and storage information. Both of. Milestone XProtect Corporate 5. Cause. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect Advanced VMS. Add Milestone Interconnect™ sites. lrq file". 4. Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. Milestone XProtect ® Transact Getting. For additional benefits, you can purchase more advance Milestone Care subscriptions. He adds another 15 cameras without activating them, using 15 out of 15 of his device changes without activation. To add your XProtect license, connect to your deployment and follow the steps below:. • A Milestone Care coverage. If you are using any of the XProtect VMS products, Milestone recommends installing the latest. For Milestone XProtect installations - Wasabi Surveillance Cloud installs as a plugin within the Milestone XProtect application. In the MAC address of the server that was used for activation field, enter the MAC address of the server that you used to activate the license on . The process takes place: On the My Milestone portal. lic). Good evening, one of our customers has an "old" Milestone Essential 2. The process takes place: On the My Milestone portal. KB 14767: Milestone Migration Assistant Tool — FAQ. The XProtect VMS offers a number of APIs to support integrations. It is designed to fit XProtect products and Milestone Husky™ NVR units perfectly, and it integrates seamlessly with XProtect Smart Client. The activation process sends Milestone the MAC addresses of the cameras and a license key is generated for each of those MAC addresses. The software license file is only imported and changed but not activated. When you have installed XProtect VMS, it initially runs on licenses that require activation before a certain period of time has passed. Adding your XProtect license. Define a Milestone Customer Dashboard user 1. He removes 50 of the cameras from the system and his device changes without activation goes down to 7. Milestone recommends that you restrict physical access to computers running XProtect Smart Client. License activation. Optional: In the License group field, assign the SLC to an existing license group . Go to C:Program FilesMilestoneXProtect Management ServerIISManagementServerin. About device changes without activation. About device changes without activation. As a result Management Server machine will need internet access until the license is activated. Go to File → "Activate License Offline". Defineandactivatethecameras 4. Select "Licenses" on the right, look for your license and click it. Extensions are products that extend the XProtect VMS products' functionality with additional specialized functionality. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive For easy maintenance and flexibility - and when your organization's policies permit it - Milestonerecommends that you enable automatic license activation. Allow only authorized personnel to access the computers. lic). However, there are still many different ways to receive support for the free XProtect products. . lic) file to your deployment and activate your license to start using your XProtect product. Your Milestone Husky unit is shipped with XProtect video management software pre-loaded,. Milestone recommends that you activate your licenses before you make the final adjustments. A pop-up message will appear if the activation was successful. KB 20541: XProtect Smart Client 2020 R1 cumulative patch; Others. You must explain why you think you qualify for a higher number of device changes without activation. See moreYou must activate a license after you: Install an XProtect VMS product with a. See full product comparison chart for more details. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. Run the installer for the XProtect Advanced VMS product. (Software License Code) (see Change the Software License Code),. The rule will be triggered based on the incoming events from the Axis Radar device (for example, Axis Radar D2050-VE ). Then, click the Export button and save the . Milestone XProtect® Corporate 5. Go to File → "Activate License Offline". lic) file to the Windows desktop of your deployment. About. 2. Program FilesMilestoneXProtect Management Server"; 4. From the Site Navigation pane -> Basics node -> License Information, select Activate License Offline > Import Activated License, and then select the activated software license file to import it and thereby activate your licenses. Import your Licence Request file (. After you deploy, you are ready to add the software license (. License types There are several license types in the XProtect licensing system. Optional: Enter a description to the license. Before you continue, make sure to obtain a software license (. Milestone recommends that you store the information about your SLC and a copy of your software. Register Software License Code If you are installing XProtect Essential+, you can run the system with eight hardware device licenses for free. Only use. lrq (license request file). In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. 10. To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. 4. Make sure IIS and Windows Process Activation Service are not checked in Windows Features. Once you have upgraded your VMS product, you. lic) file, see. In XProtect Management Client. There are several steps in the license activation process. Reliable. 2. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. 2. XProtect Corporate, Expert, Professional+,. Technical support is provided only to customers using paid Milestone XProtect products (based on the products' lifecycle) and paid Milestone Support services. Upgrade to a newer version of an XProtect VMS product, including service releases. 3a). For offline activation, you must export a license request (. If you have a Milestone Care Plus subscription, you also have access to free updates to your current XProtect VMS product and can upgrade to more advanced XProtect VMS products at an advantageous price. Upgrade to a newer version of an XProtect VMS product, including service releases. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. It can be downloaded from the. Click "Activate . Use the upgraded software license (. XProtect extensions, and licenses. See the XProtect VMS Administrator manual. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. - Note: For details about the "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. Add one or multiple Software License Codes (SLC) to a Milestone account, allowing you to activate your license(s) Gain an overview of the Milestone Care Plus status on all your. On the Video push settings screen, specify the following:. Register software license codes on Milestone Customer Dashboard Intended for Milestone partners and resellers, Milestone Customer Dashboard is a free, easy-to-use tool for managing information about Milestone software licenses and installations. lrq file". This update enhances previous XProtect VMS innovations to provide an easy-to-use, integrated, and powerful user experience. 3a) changelog. About licenses. Milestone Software Manager is a tool that you, from a central point, can use to remotely install and upgrade recording servers, recording server device packs and XProtect Smart Client s on servers or PCs in the network. blk, . The SLC will be forwarded to your Milestone distributor / reseller in an e-mail when the NVR unit is shipped. Contact Milestone sales for more information. If you are not registered on the license, the account owner must download the file to. 2a. There are several steps in the license activation process. . A DNS lookup for "is performed. 1b), only for XProtect Advanced VMS. The base license covers an unrestricted number of LPR servers; 1 LPR camera license per each LPR camera that you want to use in XProtect LPR; A LPR country module license for each country, state, or region that you need in your XProtect LPR. When you install the software, you are. " Select "Offline" and then "Import license for activation". This document applies to XProtect VMS versions 2017 R2 and before. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveHow to activate the license for XProtect Professional VMS 2017 R1 (11. If you do not activate your licenses before the grace period expires, all recording servers and cameras without activated licenses stop sending data to the surveillance system. Click Browse, locate the software license file, and then click Continue. The XProtect Management Application is the equivalent administration client for E-code XProtect servers which includes XProtect Enterprise*, XProtect Professional and XProtect Express. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. Before the end of the 30-day grace period and if you do not have more. To see a list of events, in setup mode, define that the alarm. Technical support is provided only to customers using paid Milestone XProtect products (based on the products' lifecycle) and paid Milestone Support services. From version 2020 R3, XProtect VMS is configured to run so that it uses only the FIPS 140-2-certified algorithm instances. This results in a garbled serial number saved in the XProtect configuration. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. I try register my email - mjs@vip. About device changes without activation. Article Number: 000034949 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11 to activate hardware device licenses for XProtect Advanced VMS products. 2. Set up video streaming on your mobile device. " Select "Offline" and then "Import license for activation". pic, . 32. The following guide will explain how to completely wipe out the XProtect® VMS from a machine, whenever this procedure is needed. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. When license activation is performed, the following takes place: 1. At the very bottom, click "Activate License. The expiration date of your Milestone Care Premium subscription. Display settings are adjustable: Stretch to fit screen, set video loop duration. 1. When you have installed XProtect VMS, it initially runs on licenses that require activation before a certain period of time has passed. Examples of events in XProtect LPR:Alarm list (explained) The Alarm list displays incoming alarms by default, with the most recent alarms at the top of the list. KB 14767: Milestone Migration Assistant Tool — FAQ. Furthermore, it can send SNMP Requests for PoE functions and Switch restart based on a Milestone user-defined Event. follow the instructions on the screen to solve the issue or contact Milestone support. There are several steps in the license activation process. XProtect. The documentation describes all settings and functionality available to you when you use the most feature-rich product, XProtect Corporate. lrq). Installed Products. " — XProtect Getting Started guide (PDF)Beforeyoustartinstallation Prepareyourserversandnetwork Operatingsystem MakesurethatallservershaveacleaninstallationofaMicrosoftWindowsoperatingsystem,andthatitisXProtect LPR (explained). . Additional learning and performance information and tools:Learning & Performance homepage:. For larger installations, the tool makes it easy and fast to remotely upgrade the components that. Stop the Management Server while the Management Client is still open on the License Information tab. If you are using one of the other products, you have less functionality available to you. From the Site Navigation pane -> Basics node -> License Information, select Activate License Offline > Import Activated License, and then select the activated software license file to import it and thereby activate your licenses. Adding your XProtect license. It will give you option to browse to the HTML page you saved on your computer. In Milestone Customer Dashboard Click "Activate . The values of the variables differ depending on the product.